Refund Policy

Refund Eligibility

Buyers can request a refund within 5 days of receiving their order if they are not satisfied with the work.

Refund Process

To apply for a refund, the buyer must submit their request through the platform, clearly explaining the issue with the delivered work.

No Refunds after 5 days

Once the 5-day window has passed, no refund requests will be accepted, except under special circumstances determined by Selflance.

Order Acceptance and Revisions Policy

Order Acceptance

Buyers have 5 days after delivery to review and accept the order. If the buyer does not accept or request revisions within 5 days, the order will be considered completed automatically.

Requesting Revisions

If the buyer is unsatisfied with the order, they can apply for revisions within the 5-day period. The companies and freelancers will then have the chance to make the requested changes.